Export and Review NPS Feedback

You can export the NPS data to either an Excel or CSV form. 


1. Click REPORTS on the top menu bar. 

2. Select Net Promoter from the drop-down. 

3. Click Export in the top right corner and select the format you wish to download the data in. If you select (Deidentified) the patient information will be removed from the report. Also note that the comments and tags will not appear on the report -to see that information you'll have to look at the next step.

NPS_Export.png

 

4.  Click Comments in the top right corner to to scroll through and review the details for every score that has come in including score, patient name, therapist and tag(s).