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Getting Started

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Training & Events

Prefer an interactive experience? Register for a workshop

Knowledge base

  • Telehealth

    Add a new way to deliver care.

  • QCDR Guide

  • Keet Learning Lab

    Learn the best ways to use Keet with our in-depth online training videos and resources.

  • Patients

    Add, review and manage your patients.

  • Care Team

    Create, edit and review care team users.

  • Content Library

    Access, customize and create education, emails, exercises, forms and templates.

  • Workflows

    Engage patients with content delivered in-app or by email throughout their care, automatically.

  • MIPS

    Achieve MIPS success with Keet.

  • Reports

    Review the report dashboards to gauge the patient experience.

  • Account

    Tips to help you set up and maintain your Keet account.

  • Guides

    Learn more about our solutions for MIPS and Patient Engagement.

  • Webinars

    View upcoming and on-demand webinar recordings.

  • FAQ

    A series of questions commonly asked by your peers.

Telehealth

Telehealth Basics

  • Get Started with Telehealth

Telehealth Options

  • Google Hangouts/Google Hangouts Meet
  • UberConference
  • doxy.me

QCDR Guide

MIPS Process: Collecting PROs

  • MIPS Qual form

Keet Learning Lab

Workflows

  • Review the Keet Workflow Hierarchy
  • Modify a Workflow Video
  • Build a Workflow Video

Quick Start Guides

  • Keet Daily Activity Quick Start Guide
  • Succeed with MIPS: Quick Start Guide

Care Team

  • Admin User Overview
  • Therapist User Overview

Patients

  • Add a Patient Video
  • Onboard a Patient to Keet Video
  • Message a Patient Video

Care Plan

  • Review Keet Care Plan Templates
  • Manage a Care Plan Video
  • Add a PRO Form to a Patient
  • Deliver a PRO Using a QR Code
  • Assign a PRO form for Completion in your Clinic Video
  • Review a Completed PRO Form

Reports

  • Report Dashboard Overview Video

MIPS (Keet Outcomes clients only)

  • Assign a PRO Form
  • Evaluate Patients for MIPS Eligibility
  • Getting to Value with MIPS
  • Additional MIPS Resources

Patients

Patient Resources

  • Complete an Exercise
  • Complete an Education Assignment
  • Print your Care Plan
  • Message Your Therapist
  • Schedule Daily Reminders
  • Log out of your Keet Health app
See all 7 articles

Patient Messaging

  • Find messages from my patients
  • Patient Messaging 101

Patient Care Plan

  • Create a Patient Group
  • Change the date a form was completed
  • I can't add an additional form to the patient that they've already filled out.
  • Add a Form to a Patient
  • Add an Exercise to a Patient's Care Plan
  • Send a Care Plan Update Email
See all 9 articles

Patient Account

  • Add or Update a Patient's Primary Therapist
  • Resubscribing a patient to Keet Health
  • Add a Patient
  • Reset a Patient's Password
  • Resend an invitation to a patient
  • Search for a Patient
See all 8 articles

Care Team

Care Team

  • Reactivate Care Team Members
  • Reset Care Team User Passwords
  • Resend Care Team User Invite

Admin

  • Messaging a Therapist or Admin
  • Add an Admin User

Therapist

  • Add a Therapist
  • Edit a Therapist User
  • Delete a Therapist User

Content Library

Education Library

  • Add New Education to the Library
  • Delete an Education Article

Email Library

  • Automated Email Overview
  • Edit an Email Template
  • Edit Email Tags (hyperlinks)

Exercise Library

  • Hide or Delete an Exercise
  • Filter Exercises by Favorites
  • Favorite an Exercise
  • Create an Exercise

Form Library

  • Request a PRO Form
  • Deliver a patient's reported outcome using a QR code
  • Forms & Surveys 101

Template Library

  • Create a Care Plan Template

Workflows

Workflows Without an EHR Integration

  • Outcomes Workflows
  • Engage Workflows
  • Manually trigger a workflow

Workflows

  • Activate/Deactivate a Workflow
  • Workflows Overview

MIPS

MIPS Overview

  • 2020 MIPS Scores: HARP Account Creation
  • Find additional MIPS Resources
  • MIPS FAQ

MIPS Participation with Keet

  • 2021 MIPS Participation: HARP Account Creation
  • Risk Adjustment
  • Applying for the COVID-19 MIPS Exemption
  • 2021 MIPS ACCOMMODATION DUE TO COVID-19
  • CMS-Approved Patient Report Outcome (PRO) Measures
  • MIPS Reporting Requirements: Applicable Payers and Patients
See all 17 articles

MIPS Reports Basics

  • Remove a Patient or Case from MIPS Submission
  • Determine a MIPS Patient Reported Outcome Denominator

2019 Historical MIPS Submission Reference Articles

  • Final 2019 MIPS Report Review
  • 2019 MIPS Draft Reports FAQs
  • 2019 MIPS: Interpret the Summary Compliance Report
  • 2019 MIPS: Interpret the Summary Patient Performance Report
  • Navigate your 2019 MIPS Draft Reports
  • Manage MIPS-eligible patients with cases continuing into 2020
See all 7 articles

Reports

Overview Report

  • Keet Outcomes Dashboard Overview

MIPS Reports

  • Locating your Keet Outcomes Dashboard

Net Promoter Report

  • Export and Review NPS Feedback
  • View specific NPS score details

Account

Release Notes

  • What's new?

EMR Integration

  • Patient Creation Issue
  • Clinicient Users: Locate an External ID

Account Settings

  • Edit My Profile
  • I can't log into my account
  • Troubleshoot QR Code Issues
  • System Requirements
  • Edit Clinic Information
  • Add a location to your Keet account
See all 8 articles

Guides

Patient Engagement

  • What's Next for Keet?

Webinars

Upcoming Webinars

  • Engagement Best Practices
  • Keet Staff User Training - Therapist
  • Keet Account Activation Training - Administrator
  • Succeeding in MIPS 2020 with Keet

Recorded Webinars

  • COVID-19: Why Patient Engagement Is Now More Important Than Ever
  • 2019 MIPS Submission Open Office Hours
  • Succeeding in MIPS 2020 with Keet
  • Stay Ahead of the Game: How to successfully implement MIPS in your clinic
  • MIPS Submission Q&A Webinars
  • MIPS Q&A Client Sessions
See all 11 articles

FAQ

FAQ

  • Glossary

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